zenginkyo.or.jp
一般社団法人全国銀行協会は、日本の銀行業界に関する情報発信、金融教育、銀行利用者向けの相談支援などを行う団体です。一般向けには、銀行口座・振込・相続・ローンなど暮らしと銀行に関する記事や、金融犯罪の手口と被害時の相談先を掲載しています。学校・消費者教育向けの教材、銀行店舗や紛失・盗難時の連絡先検索、銀行業界の統計資料も提供します。銀行取引に関する相談・苦情を受け付け、解決しない紛争のあっせん手続を案内するほか、協会が運営する全国銀行個人信用情報センターでは本人開示や貸付自粛などの手続きを案内しています。
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The Japanese Bankers Association is an industry organization focused on Japan’s banking sector. It publishes practical information for bank customers, provides financial-education materials, and offers support channels for questions and complaints about banking transactions. Consumer articles cover topics such as accounts, transfers, loans, and inheritance, while separate guidance explains common financial-crime methods and where to seek help. Teachers and consumer educators can find learning resources. The site also provides bank-branch and lost-card contact searches, industry statistics, and information on complaint handling and mediation for unresolved disputes with banks. Its personal credit information center explains procedures for requesting one’s own credit records and registering a voluntary lending restriction.
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